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RESEARCH SERVICES:

Fieldwork Services | Fieldforce | Field Methodologies

The following Field Services are provided:
  • Small scale / High level /In-Depth interviews either personal or telephonic with senior personnel across a broad variety of industry sectors.
  • Large scale / mass market content. These would include both qualitative and quantitative work. Large Quantitative surveys can be carried out both telephonically or personally or by self-completion questionnaire.
  • We also offer telephonic interviewing using a computer aided telephonic interviewing system, which enables the interviewer to capture data directly to computer.
  • E-mail surveys. Using the sophisticated E-mail module of our software we are able to send out surveys for completion via e-mail. The responses when received are imported directly into the software package for instant data analysis.

Quantitative Research includes:
  • Ad Testing
  • Product Testing
  • Product Placements
  • Customer Satisfaction Indices
  • Service Quality Indices
  • Tracking Studies
  • Business / Commercial user surveys
  • Personnel Evaluations
  • Internal Staff Surveys
  • Usage and Attitude Surveys
  • E-mail / Internet Surveys


Qualitative Research includes:
  • In-depth interviewing (Commercial/Industrial/Consumer)
  • Recruitment for Group Discussions
  • Moderating Group Discussions (Black / White/English/Afrikaans)


Interviewing styles available are: (Choice depending on project type)
  • Face to Face
  • Telephonic
  • Street Stop
  • Random intercepts
  • Central Venue
  • Mall Intercept
  • Mystery Shopper
  • Ad tests
  • CATI /Capi
  • E-mail/Internet

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